Privacy Policy
Effective: October 24, 2026. Last updated: October 26, 2026.
The short version. HeyFiancé is run by Merakite LLC. We keep what you put in so you and your partner can plan together, and we use it for nothing else. We don't sell it, don't show ads, and don't run third-party tracking. Each wedding is private to the people in it. You can delete your account and your wedding whenever you like.
What we collect
We collect only what you give us and the minimum needed to run the service.
| What | Examples | Where it comes from | Why |
|---|---|---|---|
| Account | Email, password (stored only as a one-way hash), display name, profile photo | You | To sign you in and show your partner who did what |
| Your wedding | Quiz answers, decisions, tasks, budget, schedule, notes | You and the people in your wedding | To run the planner |
| Guests and vendors | Names, addresses, emails, phone numbers, RSVPs, dietary notes, quotes | You | Guest list, headcount and vendor tracking |
| Files and images | Contracts, quotes, uploaded photos, images and links you save | You | The moodboard and vendor files |
| Purchase | Name, email, amount, date, and Stripe's reference for the payment | Stripe, at checkout | To unlock your wedding, send receipts and handle refunds |
| Technical | IP address, browser and device type, pages requested, error logs | Your browser, automatically | To keep the service running and secure |
We never receive your full card number: Stripe handles it. When you paste a link to save, our server fetches that page to show a preview. The site you linked to sees a request from us, not from you.
The browser extension. If you install HeyFiancé for Chrome, it does one thing: when you choose "Save to HeyFiancé" (from the right-click menu or the toolbar button), it opens a HeyFiancé window and passes it the address of the picture or page you chose, and the page's title. It doesn't read, record or send anything about the pages you visit otherwise, it stores nothing itself, and it has no access to your account beyond opening that window. What you then save is handled like any other moodboard save.
Other people in your plans
Your guest and vendor lists hold details about people who haven't signed up. We store those details on your behalf, only so you can plan. We never contact your guests or vendors, add them to any mailing list, or use their details for anything else.
Please add only what you need to plan. If you're on someone's guest or vendor list and want your details removed, email admin@merakite.com. We'll pass the request to the couple, or remove the details ourselves where the law requires it.
How we use it
We use your information to:
- run HeyFiancé: sign you in, save your plans, and share them with the people in your wedding;
- take payment, send receipts and process refunds;
- send the emails the service needs: confirming your address, resetting your password, receipts, and notice of changes to these policies;
- keep the service secure, fix bugs and prevent abuse;
- meet our legal obligations, such as keeping tax records.
We don't:
- sell or rent your information, or "share" it for cross-context behavioral advertising;
- show ads, or use advertising or third-party tracking tools;
- read your wedding's content except to fix a problem you've reported, to investigate abuse, or when the law requires it;
- use your content to train AI models.
Who processes it for us
A few companies run parts of HeyFiancé for us. Each may use your information only to provide its service to us.
| Company | What it does | What it handles |
|---|---|---|
| Supabase | Database, sign-in and file storage | Everything in your account and wedding |
| Netlify | Hosts the website and app | Requests and technical logs |
| Stripe | Takes payments | Your name, email and card details at checkout |
| Resend | Sends our emails | Your email address and the email's contents |
| Apple and Google | Distribute the phone apps and deliver notifications, if you turn them on | Device and app store details, as their own privacy policies describe |
We may also disclose information when the law requires it, or to protect someone's safety. If Merakite LLC or HeyFiancé is sold or merged, your information would move with it, under this policy. These companies are in the United States. If you use HeyFiancé from elsewhere, your information is processed in the US.
Cookies
The app uses three cookies, all needed for it to work, and nothing else:
| Cookie | What it's for | How long it lasts |
|---|---|---|
Sign-in (sb-…-auth-token) | Keeps you signed in | Until you sign out, or the session expires |
Last wedding (hq_wedding) | Opens the wedding you used last | 1 year |
Signed in (hf_signed_in) | Sends you from heyfiance.com straight to the app. It holds only "1", not your sign-in | Until you sign out, or 1 year |
The first two are set only on app.heyfiance.com; the third is readable across heyfiance.com so the homepage can skip itself. There are no advertising, analytics or social media cookies in the app. Because they're strictly necessary, the app doesn't ask for consent.
How long we keep it, and how it's protected
- Your account and wedding: for as long as your account is open. After you delete your account, we delete its data within 30 days. A wedding is deleted once nobody's left in it, and backups roll off within a further 30 days.
- Refunded weddings: deleted 30 days after the refund, unless you buy again before then.
- Purchase records: kept for 7 years, because tax law requires it.
- Technical logs: kept for up to 30 days.
Each wedding is walled off from every other one in the database itself, not just in the app. Files and photos are stored privately and shown only through short-lived links. Passwords are stored only as one-way hashes, and everything travels over HTTPS. No system is perfectly secure. If a breach affects your information, we'll tell you as the law requires.
Your choices and rights
Wherever you live, you can ask us to:
- see the information we hold about you, and get a copy;
- correct it. Most of it you can edit yourself in the app;
- delete it. Email us, and a button in Settings is on its way;
- stop any use you object to, where the law gives you that right.
Email admin@merakite.com from the address on your account. We'll reply within 30 days and won't charge you. We won't treat you differently for using these rights.
California. You have the rights above under the CCPA. We don't sell or share personal information, and we don't use sensitive personal information to infer things about you. Dietary notes on a guest list can count as health information. We use them only to show them to the people in your wedding.
EU and UK. We process your information to perform our contract with you, which covers running HeyFiancé and taking payment. We also rely on our legitimate interests in keeping the service secure, and on legal obligations such as tax records. You can complain to your local data protection authority. We'd like the chance to sort it out first.
Children, changes and contact
- Children. HeyFiancé is for adults, and accounts need to be 18 or over. A guest list may include children's names, which you add as the account holder. If you believe a child has signed up, tell us and we'll delete the account.
- Changes. If we change this policy in a way that matters, we'll email you at least 14 days before it takes effect, and update the date at the top.
- Contact. Merakite LLC, an Idaho limited liability company. admin@merakite.com.